As of October 27, 2024, bizahoi GmbH ("bizahoi") has updated its Privacy Policy. bizahoi GmbH operates the Transformance platform. This Privacy Policy explains how we collect, use, and protect your Personal Information when you access or use the Transformance platform or website.
Transformance is designed with a privacy-first architecture:
- All business data is processed entirely in your browser's runtime memory.
- Business data is never stored on Transformance servers.
- Only limited metadata (such as configuration settings, account information, and audit logs) is stored — encrypted and hosted in GDPR-compliant data centers in Europe.
By using our platform or Service, you agree to the collection and use of information as described in this Privacy Policy. The Personal Information we collect is used solely to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection
We collect the following types of information:
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Contact Information: Name, email address (submitted via forms or account registration). Used to provide the Service, manage your account, and communicate with you.
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Usage and Browser Information: Device OS, browser type, language, IP address (for session security). Activity logs (login dates, uploads, API calls) — used for security, billing, and audit.
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Billing Information: Name, billing address, tax location, payment details (e.g., credit card or bank info). Stored securely with our payment processor — used for invoices and tax compliance.
Information Use
We use the information collected to:
- Provide, maintain, and improve the Service
- Authenticate users and manage secure sessions
- Contact you regarding account or platform updates
- Respond to support requests
- Deliver invoices and process payments
- Monitor usage for billing, audit, and service optimization
User Authentication
Transformance uses passwordless, secure authentication methods:
- Google Login: name, email, profile picture provided by Google.
- Microsoft Login: name, email, profile picture provided by Microsoft.
- Passwordless Email Login: one-time verification code sent to email — only email address is shared.
- Single Sign-On (SSO): SAML 2.0-based SSO integration with enterprise identity providers (Azure AD, Okta, Google Workspace, etc.).
No passwords are stored by Transformance. All authentication flows use HTTPS and integrate with enterprise SSO when configured.
Transformance Database Storage
Transformance stores only metadata necessary to operate the platform. No uploaded business data is stored on servers.
Stored metadata includes:
- User Information: Email address, name, profile picture (optional)
- App & Workflow Configurations: App definitions, automation rules, UI settings (stored in Firebase)
- Activity Logs: Login dates/times, API usage, file transformations, invitations
Business Data Handling
Business data is processed in the browser's memory:
- No business data is stored on servers.
- AI/LLM payloads may be routed through EU-based endpoints but not stored.
- Business content is cleared on session close.
Third-Party Integrations
- API calls use secure EU-based endpoints (AWS Frankfurt).
- API secrets are stored securely on the server.
- Only automation metadata is transmitted unless user explicitly exports data.
Links to Other Sites
Our Service may link to external sites. Please review those privacy policies.
User Rights (GDPR)
You have the right to:
- Access your data
- Request deletion
- Correct inaccurate data
- Restrict processing
- Withdraw consent
- Object to processing
- Data portability
- Lodge a complaint
Cookie Policy
Changes to this Policy
Updates will be posted on this page with a new effective date.
Contacting Us